BC Implementation Spirits company
Business CentralDynamics365MicrosoftImplementaiton
PROJECT OVERVIEW:
This project involved implementing Microsoft Dynamics 365 Business Central for a Spanish fashion and apparel company. The company designs, buys, and sells shoes through wholesale, retail (e-commerce included), and franchise channels, managing both its own and third-party brands. The group comprises several entities: ESPA (main company, wholesale, stock owner), DISTRI (retail, e-commerce, franchise), ESPA FR (French retail), and YUTE (sole manufactory). The goal was to integrate diverse business processes and systems to enhance efficiency across all channels and entities.
CHALLENGES:
The implementation faced several integration and operational challenges:
● PLM Integration: Connecting Centric PLM with Business Central to export product design data (items, BOM, routes).
● WMS Implementation: Integrating Insight Works WMS for two warehouses (external Logisfashion, owned Mas Rieara), requiring significant customization
for identical operations, including pallet handling, put-away strategies, multi-user receiving, picking, and custom bulk label generation.
● Carrier Hub Integration: API integration with Cangopal to manage all shipments, including courier selection, label generation, and tracking.
● Intercompany Automatization: Automating transactions across all group entities.
● Shopify Integration: Ensuring comprehensive e-commerce process coverage with the Microsoft Shopify connector, potentially requiring additional
development.
● Shopify POS: Defining stock management and replenishment processes for retail stores.
● API Endpoints: Developing APIs for third-party wholesale agents to exchange customer, product, pricing, stock, and sales order data.
● SLA & Performance Monitoring: Logging all user/device interactions to calculate SLAs and monitor Logisfashion user performance in Power BI.
● Custom Invoicing: Customizing auto-invoicing based on Incoterms/Shipment method codes.
● Reporting: Creating a report for shipments on common transport.
SOLUTIONS:
A multi-faceted approach leveraged Business Central and integrated specialized solutions:
● Core ERP: Microsoft Dynamics 365 Business Central was implemented as the central ERP.
● PLM Integration: API-based integration with Centric PLM for seamless data flow.
● WMS Integration: Insight Works WMS was integrated and customized for both warehouses, including barcode scanning and put-away strategies.
● Carrier Hub Integration: API integration with Cangopal for centralized shipment management and automation.
● Intercompany Automation: Solutions developed within Business Central to automate intercompany transactions.
● Shopify Integration: Utilized and extended the Microsoft Shopify connector.
● Shopify POS: Integrated for retail stock management and replenishment.
● API Development: Comprehensive API methods developed for wholesale agent system integration.
● Enhanced Invoicing: Customization for dynamic invoicing based on shipment terms.
● Custom Reporting: Developed a report for common transport shipments.
● SLA & Performance Tracking: Implemented a logging mechanism to capture user interactions for Power BI-based SLA and performance monitoring.
RESULT:
While specific quantitative data is not provided, the implementation is expected to deliver significant benefits:
● Improved Operational Efficiency: Streamlined warehouse, e-commerce, and retail processes.
● Enhanced Data Accuracy: Centralized and integrated data across all systems.
● Automated Processes: Reduced manual effort in intercompany transactions and logistics.
● Better Logistics: Centralized and automated shipment management.
● Increased Visibility: Comprehensive performance monitoring through SLA tracking.
● Streamlined Invoicing: Optimized and customized invoicing.
The project aimed to provide a comprehensive, integrated business solution supporting the company's growth and enhancing its operational capabilities across
